Swan House Restaurant
Swan House Restaurant is a restaurant service provider in Beccles, Suffolk.
Swan House Restaurant Contact Information
Swan House Restaurant
By the Tower
Beccles
Suffolk
NR34 9HE
Telephone Number: 01502 713 474 | Want to see all Restaurants in Beccles, Suffolk?
Was ok, a bit pricey though.
Less than friendly welcome – would not return. Since my visit I have warned people off – only to find other people have had the same bad treatment. Apparently not as well thought of by general public as much as they highly think of themselves. Very unfriendly – therefore in wrong service sector.
Great welcome, great staff and great food!!! A friendly, relaxed atmosphere and I’m confused about the other reviews?! It was our first visit and will be returning soon…
I am not a bit surprised at Ronnie Devere’s review. We found it to be a very unpleasant experience. The long wait between courses was totally unacceptable. We got our main course an hour and a half after ordering even though people who had ordered after us were already getting their dessert. The myriad waitresses just ignored us, and never once said sorry for the wait or something similar.
The owner and manageress were arrogant, defensive and argumentative when we complained, which is not the way to treat paying customers. He actually produced a piece of paper saying the time we arrived, time we ordered, time we got our starter, time we got our main etc. Who on earth keeps that sort of record????
All a great shame, as the food was excellent. But like Ronnie, we won’t go back, and we will naturally be telling other people about our experience.